We offer free shipping on all domestic orders (within the US) that are over $90. This may not be included during certain promotions or sales.

We are a small business and small team that work hard to get your orders shipped as quickly as we can. Orders typically take about 1-3 business days (M-F) to fullfill from when the order is placed. There may be times when staff are absent or limited and we will announce those delays on our website when appropriate. During new product launches or holiday seasons, shipping may be delayed and may take up to 5 business days.

In most cases, the courier will try a 2nd attempt to deliver your order on the next day or you may be able to schedule a 2nd delivery yourself. Make sure to check your tracking number to see if this may be the case. Double check the address you put in when you ordered. If there are any errors to your address, you may be able to intercept the package and change the address.

In a lot of cases, you may opt for them to hold the package at your local post office for you to go and pick up. If the package is not picked-up or delivered, it will just be sent back to us eventually and we can issue a new package for you or refund you (shipping is not refunded in these circumstances).

If your package was returned to us because of a post-office error, we can issue another package out to you or we will refund you for the cost of the package contents (shipping is not refundable). Please contact info@allurasuperfoods.com to get further assitance on this.

If the package was returned to sender due to a user input error, please see our additional information under "I accidently sent my package to the wrong address. What do I do?".

Orders typically take about 1-3 business days (M-F) to fullfill from when the order is placed. Shipping times should be calculated after the order is shown as fullfilled. 

Shipping times may vary due to unforseen circumstances such as address issues, bad weather, natural disasters, and other events that we have no control over. It is the customers responsibility to track their package and contact info@allurasuperfoods.com if the package has been held up for an extended period of time.

We would be happy to help you out with this! If your package was returned to us due to the wrong address being put in at the time of the order, we can send you a new package for an additional shipping fee to ship again. Please email us at info@allurasuperfoods.com to get this process started.

If your package was delivered to the wrong address and not returned to sender, there is unfornately nothing that we can do. You may be able to have the package retrieved by contacting your local post office. 

As of right now, we ship all over the world! However, we are still a very new business so we may still have issues shipping to some countries that we do not know about yet. If there are any issues with you receiving your package internationally, we give full refunds of the package contents (shipping is not refundable).